Black tube Glass slide bowl
We offer Free Shipping on orders above $400.00 to the contiguous 48 states ( Except Hawaii, and Alaska). Orders are shipping via UPS ( our primary carrier) and are usually delivered 1-6 business days depending on your location. Orders that are paid for expedited shipping have a different transit time.
We process order within 1-2 Business days ( Monday- Friday).
Below are the average transit days shipping from Paramount, CA ( 12 miles east of Los Angeles) via UPS ground.
In order to be eligible for a full refund or exchange, you must fulfill the following requirements:
- The request is within 7 business days since the order was placed.
- The product is damaged or different from what you ordered.*
- If the returned product is not damaged, it must be unused or unopened.
The refund will appear within 3-4 business days.
For exchanges, we ship your product as soon as we receive the returned product.
*In order to refund or exchange a damaged product, we require a picture proof through e-mail or text. Our contact information can be found here.
Contact Us
Have question?
Call: 657 377 9666
Text/ WhatsApp: 657 377 9666
Email: calicloudx@gmail.com
Live chat from our website (bottom left)
Contact Us
Have question?
Call: 657 377 9666
Text/ WhatsApp: 657 377 9666
Email: calicloudx@gmail.com
Live chat from our website (bottom left)
FAQ
Our Services
Q: Why do we deserve your business?
A: Our company has been providing excellent service since 2011.
We value our customers.We offer quality products in reasonable prices with excellent services.We process your order with in 1-2 business days to make sure your order gets deliver on time. We also provide FREE Shipping above $500 orders within US (Except Hawaii and Alaska ).Customer service is our first priority.
Q: Where are we based?
A: We are located in Paramount, CA. It is 10 miles east from Los Angeles Downtown.
Q: Can we visit your warehouse?
A: Yes, you can stop by our warehouse and place/pick up your order.
Please make sure you have a copy of valid Seller's Permit and you are above 21 years.
Policy & Customer Responsibility
Q: Do you require a Seller's Permit?
A: Yes, a valid Seller's Permit is required (No Exceptions).
Q: Do you have an age restriction?
A: Yes, you must be at least 21 or older to visit our website, place orders, and receive our products.
Q: I don't possess a business license, can I still purchase from your website?
A: No, we only sell our products to businesses with a valid Seller's Permit. We do not sell our products to individuals.
For more information, please visit our Privacy Policy and Terms and Conditions pages.
Products & Orders
Q: Is there a minimum purchase?
A: Yes, our minimum purchase requirement is $150.
Q: Do I get a volume and tiered discount?
A: Yes, most of our products offers four quantity-based prices. (The more you buy, the more you save.)
Q: Can you help me figure out what I need?
A: Yes, we can definitely help you choose the right product for your needs. Please contact us for support.
Shipping, Returns, and Exchanges
Q: Is it possible for me to get free shipping on my orders?
A: Yes, we offer free shipping if your order is equal to or greater than a total of $500, you reside in the United States (excluding Alaska and Hawaii), and if your order does not contain any butane products.*
*If your order contains butane products, the shipping cost will be determined by the weight of the butane product only, not your entire order.
Q: What carrier is used to deliver my orders?
A: Our main carrier is UPS Ground, however we can offer other carriers and services as per your request (in addition to possible extra costs).
Q: How long does it take to ship my order?
A: Typically, it takes 1-2 business days to ship your order.
Q: How do I qualify for a return or exchange?
A: We accept returns and exchanges if your products are damaged or different from what you ordered. You may return unused or undamaged product in their original packaging within 7 business days of purchase for a full refund or exchange.
For damaged products, please send us a picture proof through e-mail or text us at calicloudx@gmail.com or (657)-337-9666.
For further information, please visit our Delivery and Returns & Exchanges pages.
Payment
Q: What forms of payment do you accept?
A: We accept all major credit cards (Visa, MasterCard, Discover, American Express).
Q: Do you accept cash on delivery (COD)?
A: No, do not accept cash on delivery under any conditions.
Q: How long does it take to receive a refund?
A: It usually takes 3-4 business days to fully refund your product.
Q: How will the transaction appear on my account?
A: The bank/credit card billing statement will say that you were charged by as Cali Cloudx. Cali Cloudx is a DBA of The BNB Crafts Inc.
FAQ
Our Services
Q: Why do we deserve your business?
A: Our company has been providing excellent service since 2011.
We value our customers.We offer quality products in reasonable prices with excellent services.We process your order with in 1-2 business days to make sure your order gets deliver on time. We also provide FREE Shipping above $500 orders within US (Except Hawaii and Alaska ).Customer service is our first priority.
Q: Where are we based?
A: We are located in Paramount, CA. It is 10 miles east from Los Angeles Downtown.
Q: Can we visit your warehouse?
A: Yes, you can stop by our warehouse and place/pick up your order.
Please make sure you have a copy of valid Seller's Permit and you are above 21 years.
Policy & Customer Responsibility
Q: Do you require a Seller's Permit?
A: Yes, a valid Seller's Permit is required (No Exceptions).
Q: Do you have an age restriction?
A: Yes, you must be at least 21 or older to visit our website, place orders, and receive our products.
Q: I don't possess a business license, can I still purchase from your website?
A: No, we only sell our products to businesses with a valid Seller's Permit. We do not sell our products to individuals.
For more information, please visit our Privacy Policy and Terms and Conditions pages.
Products & Orders
Q: Is there a minimum purchase?
A: Yes, our minimum purchase requirement is $150.
Q: Do I get a volume and tiered discount?
A: Yes, most of our products offers four quantity-based prices. (The more you buy, the more you save.)
Q: Can you help me figure out what I need?
A: Yes, we can definitely help you choose the right product for your needs. Please contact us for support.
Shipping, Returns, and Exchanges
Q: Is it possible for me to get free shipping on my orders?
A: Yes, we offer free shipping if your order is equal to or greater than a total of $500, you reside in the United States (excluding Alaska and Hawaii), and if your order does not contain any butane products.*
*If your order contains butane products, the shipping cost will be determined by the weight of the butane product only, not your entire order.
Q: What carrier is used to deliver my orders?
A: Our main carrier is UPS Ground, however we can offer other carriers and services as per your request (in addition to possible extra costs).
Q: How long does it take to ship my order?
A: Typically, it takes 1-2 business days to ship your order.
Q: How do I qualify for a return or exchange?
A: We accept returns and exchanges if your products are damaged or different from what you ordered. You may return unused or undamaged product in their original packaging within 7 business days of purchase for a full refund or exchange.
For damaged products, please send us a picture proof through e-mail or text us at calicloudx@gmail.com or (657)-337-9666.
For further information, please visit our Delivery and Returns & Exchanges pages.
Payment
Q: What forms of payment do you accept?
A: We accept all major credit cards (Visa, MasterCard, Discover, American Express).
Q: Do you accept cash on delivery (COD)?
A: No, do not accept cash on delivery under any conditions.
Q: How long does it take to receive a refund?
A: It usually takes 3-4 business days to fully refund your product.
Q: How will the transaction appear on my account?
A: The bank/credit card billing statement will say that you were charged by as Cali Cloudx. Cali Cloudx is a DBA of The BNB Crafts Inc.
Payment Method
We accept all major credit cards:
Visa, MasterCard, Discover, and American Express
We ship your order once the payment is confirmed. Payment failure will result in an automatic cancellation of the order, along with the transaction being fully refunded.
We do not offer cash on delivery (COD) under any circumstances.
We may call the customer to verify the transaction.
Your bank/credit card billing statement will say that you were charged by CALI CLOUDX . Cali CloudX is DBA of The BNB Crafts Inc.
If you have any questions with our payment policy and transactions, please contact us immediately.
Payment Method
We accept all major credit cards:
Visa, MasterCard, Discover, and American Express
We ship your order once the payment is confirmed. Payment failure will result in an automatic cancellation of the order, along with the transaction being fully refunded.
We do not offer cash on delivery (COD) under any circumstances.
We may call the customer to verify the transaction.
Your bank/credit card billing statement will say that you were charged by CALI CLOUDX . Cali CloudX is DBA of The BNB Crafts Inc.
If you have any questions with our payment policy and transactions, please contact us immediately.